Our Customer-Friendly Cancellation and Return Policy
At Positive Parenting Solutions, we offer two types of training products to best suit your needs:
- Lifetime Access Products
- Monthly or Annual Subscriptions
We’ve designed our policies to be fair and transparent. Please read the specific details for each product type below.
Lifetime Access Products
Our Lifetime Access training programs provide you with permanent access to the content plus all future updates and additions. Here’s what you need to know:
- 30-Day Satisfaction Guarantee: You have 30 days to explore every aspect of the training, including all training content, TOOLS, Expert Series masterclasses, and coaching calls — nothing is off-limits as you dive into your learning experience. This gives you ample time to ensure that our program is the right fit for your family.
- If you’re not completely satisfied, we offer a 100% refund within the first 30 days of purchase.
- To request a refund, simply CLICK HERE before your 30-day period ends.
Special note for 12-month payment plans:
For your convenience and to make our programs more accessible, we offer a 12-month payment plan for some of our Lifetime Access products. Here’s what you need to know:
- This is not a subscription, but a flexible way to spread out the cost of the full program, making it more budget-friendly.
- If you’ve chosen the 12-month payment plan, you are committing to all 12 payments unless you request a refund within the first 30 days.
- After the initial 30-day period, the remaining payments will continue as scheduled, and no further cancellations or refunds will be possible.
Remember: Lifetime Access products, including those on payment plans, are one-time purchases. They do not auto-renew, and you’ll have permanent access to the content after completing your payments.
Monthly or Annual Subscriptions
Our subscription services work similarly to popular streaming platforms:
- You can cancel at any time.
- We’ll continue to bill you (monthly or annually) until you cancel.
- No refunds are available for subscription periods that have already been billed.
For annual subscriptions:
- We will send you a reminder one week before your annual renewal date.
- This allows you to cancel before the next billing cycle if you wish
Need Help?
We’re here for you! If you have any questions or need assistance, please don’t hesitate to reach out:
- Email: help@positiveparentingsolutions.com
- Phone: 1-800-604-1092
This policy was established on January 1, 2009 and last updated on September 20, 2024.