RETURNS & CANCELLATIONS

Our Customer-Friendly Cancellation and Return Policy

At Positive Parenting Solutions, we offer two types of training products to best suit your needs:

  • Lifetime Access Products
  • Monthly or Annual Subscriptions
 

We’ve designed our policies to be fair and transparent. Please read the specific details for each product type below.

Lifetime Access Products

Our Lifetime Access training programs provide you with permanent access to the content, plus all future updates and additions. Here’s what you need to know:

30-Day Satisfaction Guarantee

You have 30 days to explore every aspect of the training, including all training content, TOOLS, Expert Series masterclasses, and coaching calls — nothing is off-limits as you dive into your learning experience.

This gives you ample time to ensure that our program is the right fit for your family.

If you’re not completely satisfied, we offer a 100% refund within the first 30 days of purchase.

To request a refund, simply CLICK HERE before your 30-day period ends.

Special Note for 3-Month and 12-Month Payment Plans

For your convenience — and to make our programs more accessible — we offer 3-month and 12-month payment plans on some of our Lifetime Access products. Here’s what you need to know:

  • These payment plans are not subscriptions. They are simply flexible ways to spread out the cost of a one-time Lifetime Access purchase.
 
  • When you choose a payment plan (3-month or 12-month), you are committing to all scheduled payments unless you request a refund within the first 30 days of your initial purchase.
 
  • After the 30-day refund period ends, the remaining payments will continue as scheduled, and no cancellations or refunds will be possible for the remaining installments.
 

Remember: Lifetime Access products — including those purchased on a payment plan — are one-time purchases. They do not auto-renew, and you will have permanent access to the program once the final payment is completed.

Monthly or Annual Subscriptions

Our subscription services work similarly to popular streaming platforms:

  • You can cancel at any time.
  • We’ll continue to bill you (monthly or annually) until you cancel.
  • No refunds are available for subscription periods that have already been billed.

Annual Subscriptions

For annual subscriptions:

  • We will send you a reminder one week before your annual renewal date.
  • This allows you to cancel before the next billing cycle if you wish.

Important Clarification

Positive Parenting Solutions is not affiliated with the company “Parenting Leader.”
If you reached this page while trying to cancel or request a refund for a Parenting Leader membership, please visit our clarification page:

https://www.positiveparentingsolutions.com/parenting-leader-clarification

Need Help?

We’re here for you! If you have any questions or need assistance, please don’t hesitate to reach out:

Email Support
help@positiveparentingsolutions.com

Text Support
+1 919-372-0226

This policy was established on January 1, 2009 and last updated on September 20, 2024.

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