Contact Us

Refunds/Payment Plan Cancellations

If you are within the first 30 Days and would like a refund and/or cancellation of your 12-month payment plan, please CLICK HERE to initiate your refund.

No cancellation of payment plan or refund will be issued after Day 30 as per the Refund/Return Policy. To be fair to all customers, there will be NO exceptions.

Technical Issues

For TECHNICAL issues, please fill out the form below.

To Speak With Us

Contact customer service: 1-800-604-1092 Monday – Friday 8 AM to 9 PM Eastern Time (United States). (WE CANNOT PROCESS A REFUND OR PAYMENT PLAN CANCELLATION REQUEST OVER THE PHONE. To request a refund, please CLICK HERE to initiate your refund

For quicker response, please email us with your question/comment to help@positiveparentingsolutions.com.

Media Inquiries

For MEDIA inquiries, please contact us at: media@PositiveParentingSolutions.com.

Guest Blog Post Submissions

We do not accept unsolicited guest blog posts.


Technical Support

Please fill this out if you are experiencing technical issues with our website.
Note: Most technical problems are caused by an incompatible plug-in or too strict security settings in your browser. The best solution is to log out of the online course in the problematic browser and log back into the online course in a DIFFERENT browser. If the problems persist, please submit the form below.

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  • * usually found under Help -> About... menu in the browser itself.
  • Please describe the problem you're running into in as much detail as you can - what kind of issues are you running into, on which page(s), are you logged into the members area or not, if possible explain your step by step actions so we can try and replicate that same issue on our end and fix it.
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    In case you want to submit a screenshot to better describe the issue you are experiencing - you can use a tool like Lightshot to easily generate screenshots of your current screen
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